Healthcare Appointment Booking

Human ↔ Human

Patient appointment scheduling with availability check, insurance verification, reminders, and check-in.

6 nodes · 6 edgeshealthcare

humansystemapi

Visual

Patient Requests Appointmenthuman

Patient contacts clinic via phone, portal, or app to request an appointment.

↓sequential→ Check Availability

Check Availabilitysystem

System queries provider calendars for open slots matching patient preferences.

↓parallel→ Insurance Verification

↓sequential→ Confirm Booking

Insurance Verificationapi

System verifies patient's insurance coverage and co-pay via payer API.

↓sequential→ Confirm Booking

Confirm Bookinghuman

Scheduler confirms date, time, and provider with the patient.

↓sequential→ Send Reminders

Send Reminderssystem

System sends SMS and email reminders at 7 days, 1 day, and 2 hours before appointment.

↓sequential→ Patient Check-In

Patient Check-Inhuman

Patient arrives, verifies demographics, signs consent forms, and is roomed.

Open in Editor

uc-scheduling-booking.osop.yaml

osop_version: "1.0"
id: "scheduling-booking"
name: "Healthcare Appointment Booking"
description: "Patient appointment scheduling with availability check, insurance verification, reminders, and check-in."

nodes:
  - id: "patient_request"
    type: "human"
    subtype: "input"
    name: "Patient Requests Appointment"
    description: "Patient contacts clinic via phone, portal, or app to request an appointment."

  - id: "check_availability"
    type: "system"
    subtype: "action"
    name: "Check Availability"
    description: "System queries provider calendars for open slots matching patient preferences."

  - id: "insurance_verification"
    type: "api"
    subtype: "rest"
    name: "Insurance Verification"
    description: "System verifies patient's insurance coverage and co-pay via payer API."

  - id: "confirm_booking"
    type: "human"
    subtype: "input"
    name: "Confirm Booking"
    description: "Scheduler confirms date, time, and provider with the patient."

  - id: "send_reminders"
    type: "system"
    subtype: "action"
    name: "Send Reminders"
    description: "System sends SMS and email reminders at 7 days, 1 day, and 2 hours before appointment."

  - id: "patient_checkin"
    type: "human"
    subtype: "input"
    name: "Patient Check-In"
    description: "Patient arrives, verifies demographics, signs consent forms, and is roomed."

edges:
  - from: "patient_request"
    to: "check_availability"
    mode: "sequential"
  - from: "check_availability"
    to: "insurance_verification"
    mode: "parallel"
  - from: "check_availability"
    to: "confirm_booking"
    mode: "sequential"
  - from: "insurance_verification"
    to: "confirm_booking"
    mode: "sequential"
  - from: "confirm_booking"
    to: "send_reminders"
    mode: "sequential"
  - from: "send_reminders"
    to: "patient_checkin"
    mode: "sequential"